Privacy Policy
Last updated: January 2, 2026
Introduction
TX Machine Rentals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our washer and dryer rental service.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Delivery and installation address
- Payment information (processed securely through Stripe)
- Rental preferences and service requests
Automatically Collected Information
- Device information and IP address
- Browser type and operating system
- Usage data and service interactions
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and manage your rental agreements
- Deliver, install, and maintain equipment
- Process payments and manage subscriptions
- Send service notifications and updates
- Provide customer support and respond to inquiries
- Improve our services and customer experience
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors (Stripe), delivery partners, and maintenance technicians
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your information (subject to legal obligations)
- Opt-out of marketing communications
- Withdraw consent where applicable
Payment Information
All payment information is processed securely through Stripe, our payment processor. We do not store complete credit card information on our servers. Stripe's privacy policy governs how they handle your payment data.
Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: silas@txmachinerentals.com
- Phone: (979) 450-5325
- Hours: Monday – Friday, 9am – 6pm CST