Terms & Conditions

Agreement to Terms

By accessing or using the services of TX Machine Rentals ("we," "our," or "us"), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.

Rental Agreement

• All rentals are on a month-to-month basis unless otherwise agreed in writing.
• The rental period begins on the installation date and billing recurs monthly on that date.
• You must be 18 years or older to enter into a rental agreement.
• You must have legal authorization to install appliances at the provided address (own or have landlord permission).
• A valid payment method must be on file at all times during the rental period.

Payments & Billing

• Monthly rental fees are automatically charged to your card on file on your billing date.
• All prices include applicable Texas state sales tax (8.25%).
• Delivery surcharges may apply for upstairs installation, locations outside Bryan/College Station, or far distances.
• Failed payments may result in service suspension. A grace period may be offered at our discretion.
• You are responsible for keeping your payment information current in your customer portal.
• We do not offer refunds for partial months of service.

Equipment Use & Care

• Equipment must be used only for its intended residential laundry purpose.
• You are responsible for any damage caused by misuse, negligence, or abuse beyond normal wear and tear.
• Do not attempt to repair, modify, or move the equipment yourself — contact us for any service needs.
• Equipment remains the property of TX Machine Rentals at all times.
• You must allow reasonable access for maintenance, repair, or pickup when requested.

Maintenance & Repairs

TX Machine Rentals covers all maintenance and repairs resulting from normal use at no additional charge. We will make reasonable efforts to respond to service requests within 48–72 hours on business days. Damage caused by customer misuse, accidents, or unauthorized modifications may result in repair charges.

Cancellation & Return

• You may cancel your rental at any time by contacting us.
• Cancellations must be made before your next billing date to avoid being charged for the following month.
• Upon cancellation, our team will schedule equipment pickup within a reasonable timeframe.
• Equipment must be accessible and in reasonable condition at time of pickup.
• Outstanding balances must be settled before the rental account is closed.

Default & Non-Payment

Accounts more than 30 days past due may be considered in default. In such cases, TX Machine Rentals reserves the right to suspend service, recover equipment, and pursue any outstanding balances through collections. Accounts placed into collections may be subject to additional fees.

Liability Limitation

TX Machine Rentals is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our equipment or services. Our total liability in any matter is limited to the monthly rental fee paid in the month the issue occurred.

Governing Law

These Terms & Conditions are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Brazos County, Texas.

Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. We will notify you of material changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the updated terms.

SMS Text Messaging Policy

By opting in to SMS messaging from TX Machine Rentals, you agree to receive recurring transactional text messages regarding your rental account, including payment reminders, past-due notices, delivery and installation updates, service appointments, repair notifications, equipment replacements, pickups, and account changes. Message frequency varies. Message and data rates may apply.

Opt Out: To opt out at any time, reply STOP to any message. To request assistance, reply HELP.

Consent: Consent to receive SMS is not a condition of purchasing or renting any equipment. You may revoke consent at any time by replying STOP.

Carriers: Messages are sent via Twilio and may be delivered through the following carriers or their successors: AT&T, Verizon, T-Mobile, Sprint, US Cellular, and other major U.S. wireless carriers.

Support: For SMS support, email silas@txmachinerentals.com or call (979) 450-5325.

Contact Us

Questions about these Terms & Conditions? Reach out:

• Email: silas@txmachinerentals.com
• Phone: (979) 450-5325
• Hours: Monday – Friday, 9am – 6pm CST